Terms of Service

1. Agreement to Terms

By accessing or using Hendricks.AI's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

Hendricks.AI provides predictive AI marketing services including but not limited to:

• Demand Intelligence and market prediction analysis
• Google Performance Max campaign management
• Bing Performance Max optimization
• Marketing automation and amplification
• Conversion optimization services
• Custom Intelligence Reports and analytics

3. User Accounts

Account Creation

To access certain Services, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.

4. Payment Terms

Fees and Billing

• All fees are quoted in US Dollars unless otherwise specified
• Payment is due according to the agreed billing cycle
• Late payments may incur additional fees or service suspension
• All sales are final unless otherwise stated in writing

Refund Policy

Refunds are evaluated on a case-by-case basis. We do not offer refunds for:

• Services already rendered
• Custom Intelligence Reports delivered
• Ad spend or third-party platform costs

5. Intellectual Property

Our Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Hendricks.AI and are protected by copyright, trademark, and other intellectual property laws.

Client Data

You retain ownership of all data you provide to us. By using our Services, you grant us a license to use this data solely for providing and improving our Services.

Deliverables

Unless otherwise agreed in writing, all deliverables created for you become your property upon full payment, except for our proprietary methodologies and technologies.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of business. This includes:

• Business strategies and plans
• Financial information
• Technical data and trade secrets
• Customer lists and data
• Predictive models and algorithms

7. Acceptable Use

You agree not to use our Services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or interfere with our systems
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others
• Attempt to reverse engineer our proprietary technology

8. Disclaimers

Service Performance

While we strive for high accuracy in our predictions and recommendations, we cannot guarantee specific results. Marketing performance depends on many factors beyond our control.

Third-Party Platforms

We are not responsible for changes to third-party platforms (Google, Microsoft, etc.) that may affect service delivery or performance.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HENDRICKS.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Hendricks.AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide through our Services

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration in Houston, Texas, except where prohibited by law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through our Services. Continued use after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Hendricks.AI regarding our Services.

15. Contact Information

For questions about these Terms of Service, please contact us: