Industries / Healthcare

Healthcare practices. Clinicians on care, agents on everything else.

Multi-provider medical practices where scheduling, revenue cycle, and prior authorizations consume more time than patient care. Hendricks deploys autonomous agents on HIPAA-eligible Google Cloud infrastructure. Clinicians see patients. Agents do the admin.

Book a 20-minute walkthroughTake the diagnostic
41%
Of clinician time on administrative tasks
$262B
Annual US prior-auth administrative cost
15%
Of claims initially denied · half never resubmitted
50%
Of healthcare staff report burnout from admin
Where the operation breaks

The bottlenecks every healthcare practices leader recognizes.

These are the structural patterns we see again and again. Each one is the symptom of an architecture gap, not a staffing problem. Adding people does not fix any of them.

Patient scheduling chaos

Scheduling runs across phone calls, portals, and staff coordination. No-shows, double-bookings, and gaps pile up. Patient access is the top reason new patients go elsewhere.

Prior authorization burden

Prior auths consume hours per provider per week , forms, calls, appeals. Delays in authorization delay care and stall revenue.

Claim denial avalanche

15% of claims are initially denied. Half are never resubmitted. That's direct revenue loss. Manual follow-up doesn't scale past a certain claim volume.

Staff burnout and turnover

Medical assistants, billers, and front-office staff are drowning in manual workflows. Turnover is high. Training is expensive. The operational load is unsustainable.

What we deploy

Autonomous agent systems built for healthcare practices.

Each system is an assembly line of agents that monitor signals, coordinate decisions, and execute work in production. Designed with the Hendricks Method, deployed on the Gemini Enterprise Agent Platform.

01
Autonomous patient access
Agents handle scheduling, insurance verification, benefit eligibility, intake forms, and pre-visit communication. Patients get instant confirmation. No-shows drop because reminders and re-scheduling are automated.
02
Revenue cycle agents
Agents monitor every claim from submission to payment. Flag denials instantly. Draft appeals with evidence from the chart. Track aging and surface revenue at risk before it's written off.
03
Prior auth automation
Agents initiate prior auths the moment they're needed, pull clinical justification from the chart, submit to payers, and track status. Human review only when the payer requires it.
04
Patient engagement agents
Agents handle pre-visit preparation, post-visit follow-up, medication reminders, and routine questions , freeing clinicians to focus on the visits that require them.
Before / after

What changes the day the system goes live.

The same operation, run by an autonomous system instead of by manual coordination. The work still happens. The cost, latency, and consistency change.

Area
Before
After
Patient intake time
30–45 minutes
5 minutes · autonomous
Prior auth turnaround
3–7 days
Same-day submission · autonomous tracking
Claim denial follow-up
Manual · half never resubmitted
100% tracked · auto-appealed
Appointment reminders
Manual calls
Multi-channel · automated
Insurance verification
Day-of · error-prone
Pre-visit · autonomous
FAQ

Common questions from healthcare practices leaders.

Is Hendricks HIPAA-compliant?
Hendricks deploys on HIPAA-eligible Google Cloud infrastructure with BAAs in place. Data encryption at rest and in transit, role-based access controls, and full audit logging on every agent action.
Does this integrate with our EHR?
Yes. Agents integrate with common EHR systems via FHIR and native APIs. The architecture sits on top of your EHR rather than replacing it.
How do you handle agent decisions that touch patient care?
Agents never make clinical decisions. They handle the administrative operational work around care , scheduling, prior auths, claims, follow-up. Any action that requires clinical judgment is escalated to a clinician with full context.
Ready to see what this looks like for your practice?

20 minutes. Walk away with the line your firm needs.

We will look at your operation, identify the assembly line that would ship first for your vertical, and tell you what it would cost and how long it would take. If it is not a fit we say so on the call.

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